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Go to the
Other |
1. |
Go directly to those with
whom I disagree; avoid behind-the-back criticism. Refrain from
engaging in “parking lot” conversations. (Matthew 5:23-24,
18:15-20) |
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Be Humble |
2. |
Go in gentleness, patience,
and humility. Own our part in the conflict instead of blaming
others and acting as if the others are responsible for how I am.
(Galatians 6:1-5) |
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Be Quick to Listen |
3. |
Listen carefully, summarize
and check out what is heard before responding. Seek as much to
understand as to be understood. (James 1:19; Proverbs 18:13) |
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Be Nonjudgmental |
4. |
Suspend judgments, and
enrolling others in our position, discard threats, and act in a
non-defensive and non-reactive way. (Romans 2:1-4; Galatians
5:22-26) |
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Be Willing to Negotiate |
5. |
Work through the
disagreement constructively. (Acts 15; Philippians 2:1-11) |
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♥ |
Identify issues, interests,
and needs of both (rather than take positions). |
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♥ |
Generate a variety of
options for meeting both parties’ needs (rather than defending
one’s own way). |
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♥ |
Evaluate options by how they
meet the needs and satisfy the interests of all sides (not just
one side’s values). |
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♥ |
Collaborate in working out a
joint solution (so both sides gain, both grow and win). |
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♥ |
Reward each other for each
step forward, toward agreement (celebrate mutuality). |